常見問題

Our doctors are fully qualified medical professionals with extensive clinical experience. Each member of our medical team holds relevant certifications and licenses, with many specializing in specific areas of healthcare. We ensure all our practitioners stay updated with the latest medical practices through continuous professional development and training programs.
我們的醫生都是具有豐富臨床經驗的合格醫療專業人士。我們的醫療團隊每位成員都持有相關的執業證書和執照, 在醫療的特定領域擁有專業知識。我們確保所有醫療人員通過持續的專業發展和培訓課程，保持最新的醫療實踐知識。

You can book an appointment easily through WhatsApp/telephone, our fastest and most convenient method. We recommend advance booking to minimize waiting times and ensure you receive prompt medical attention. Our monthly doctor roster is available on our Facebook and Instagram pages so you can check doctor schedules before booking. Early booking gives us the opportunity to manage clinic flow efficiently and provide you with the best possible care schedule.
您可以通過 WhatsApp/電話 輕鬆預約，這是我們最快速和最便捷的方式。我們建議提前預約以減少等待時間，確保您獲得及時的醫療照護。我們的每月醫生排班表可在我們的 Facebook 和 Instagram 頁面上查看，方便您在預約前查看醫生的時間。提前預約使我們能夠有效地管理診所的流程，為您提供最佳的就診安排。
By phone call : +852 23368018
📱 WhatsApp: +852-9232 7056
☎️ Phone: +852-2336 8018 (Monday-Friday 8:30 AM - 9:00 PM, Saturday-Sunday 8:30 AM - 6:00 PM)
"電話預約請於營業時間致電"

Yes, we welcome patient preferences regarding their consulting physician. You can request your preferred doctor when booking your appointment. While we always try to accommodate requests, availability may vary depending on the doctor's schedule. If your preferred doctor is unavailable, our reception team will suggest alternative qualified practitioners.
可以，我們歡迎患者對所選醫生提出偏好。您可以在預約時要求您偏好的醫生。雖然我們總是盡力滿足您的要求，但可用性可能因醫生的日程安排而異。如果您偏好的醫生無法應診，我們的接待團隊會建議其他合格的醫療人員。

Patient confidentiality is fundamental to our practice. All medical records are securely stored and protected according to healthcare privacy regulations. Our staff is trained in data protection protocols, and we only share patient information with explicit consent or as legally required. Your privacy is our priority.
患者機密性是我們診所實踐的基礎。所有醫療記錄都根據醫療保健隱私法規進行安全存儲和保護。我們的員工接受數據保護協議培訓，只有在明確同意或法律要求時才分享患者信息。您的隱私是我們的優先事項。

Our doctors have their own independent medical practices. However, we have a professional non-compete agreement with our doctors to protect the quality of care and ensure our patients benefit from their full commitment. According to this agreement, doctors practicing at Care For All  cannot work in any other clinic during or after their engagement with certain limitation. This policy guarantees our patients receive consistent, dedicated care from our doctors and protects the professional relationship between our patients and their physicians. If any of our doctor's work in clinics outside or engage in other independent practices beyond our clinic's service area, that work is entirely their own independent practice and is not affiliated with Care for All Medical Centre in any way.   We reserved the right to sue .
我們的醫生擁有自己的獨立醫療實踐。我們與醫生簽訂了專業競業禁止協議，根據此協議，在全家醫務執業的醫生在與我們合作期間/離職後，在某限制條件下不能在任何其他診所工作或從事其他獨立實踐。此政策確保我們的患者獲得一致的、專業的醫療照護，並保護患者與其醫生之間的專業關係。如果我們的任何醫生違反此限制條件規定,他所從事其他診所工作或從事其他獨立實踐，該工作完全是他們自己的獨立實踐，與全家醫務綜合醫療中心完全無關。我們可以保留起訴權。

Our reception team is dedicated to ensuring your comfort and creating a welcoming clinic experience. They are highly skilled in patient care, hospitality, and efficient appointment management. From scheduling to check-in, they provide personalized attention and ensure smooth clinic operations. Our staff takes pride in making every patient feel valued and comfortable throughout their visit.
我們的接待團隊致力於確保您的舒適度並創造溫馨的診所體驗。他們在患者護理、待客和高效預約管理方面技能高超。從預約到掛號，他們提供個性化的關注，確保診所運營順利。我們的員工以使每位患者在訪問期間感到被重視和舒適而自豪。

During your first consultation, please  completed health declaration form, which helps our doctor understand your complete medical history and current health status. Your doctor will review this information, discuss your health concerns in detail, perform a necessary physical examination, and create a personalized care plan for you
在您的首次到診期間，請填妥的健康申報表，這有助於我們的醫生了解您的完整病歷和當前健康狀況。醫生將審查詳細討論您的健康問題，進行必要的身體檢查，並為您制定個性化的護理計劃。。

We offer secure video consultations for suitable conditions, providing convenient access to healthcare from home. Telehealth appointments follow the same booking process as in-person visits and maintain complete patient privacy and confidentiality.
我們為適合的情況提供安全的視頻諮詢，讓患者可以在家方便地獲得醫療保健。遠距醫療預約遵循與親身就診相同的預約流程，並完全維護患者的隱私和機密性。

We prioritize patient comfort and satisfaction. Our clinic features modern facilities, a welcoming reception area, and minimal wait times. Our doctor and staff is trained to provide professional compassionate, respectful care and ensure patients feel heard and valued. We maintain high hygiene standards and create a clean, professional environment for all consultations.
我們優先考慮患者的舒適度和滿意度。我們的診所擁有現代化的設施、溫馨的接待區和最短的等待時間。我們的員工經過培訓，提供專業,富有同情心和尊重的護理看診，確保患者感到被傾聽和重視。我們維持高度的衛生標準,創造清潔、專業的環境。

We provide comprehensive follow-up care including repeat appointments, medication reviews, and specialist referrals when needed. Our doctors can schedule follow-up consultations as part of your treatment plan. You can easily book these through our appointment system, and we send appointment reminders to keep you on track with your healthcare.
我們提供全面的後續護理，包括重複預約、藥物審查和必要時的專科轉介。我們的醫生可以將後續諮詢安排為您治療計劃的一部分。您可以輕鬆地通過我們的預約系統預約，我們會發送預約提醒，幫助您保持醫療護理的進度。

We take great pride in positive patient feedback. Our patients consistently appreciate our professional medical expertise, caring approach, and efficient service. Many patients report feeling well-informed, respected, and supported throughout their treatment. We regularly collect and review feedback to continuously improve our services.
我們為患者的正面評價感到自豪。我們的患者始終讚賞我們的專業醫療專業知識、關懷的方式和高效的服務。許多患者報告說在整個治療過程中感到信息充分、被尊重和被支持。我們定期收集和審查患者意見，以持續改進我們的服務。

We welcome patient feedback and suggestions. After your visit, you can complete our feedback form either online or in-person. You can also contact us directly through phone or email. All feedback is reviewed by our management team and helps us maintain high standards of care and service excellence.
我們歡迎患者的意見反饋和建議。在您就診後，您可以在線或親身填寫我們的意見反饋表。您也可以直接通過電話或電子郵件與我們聯繫。所有意見反饋都由我們的管理團隊審查，幫助我們維持高水平的護理和服務卓越。

Our clinic has extensive cooperation with government health authorities and participates in various public health programs and initiatives. These partnerships allow us to provide subsidized care, preventive health screenings, disease management programs, and community health awareness campaigns. Our collaboration with the government ensures patients benefit from coordinated, efficient healthcare delivery and access to public health resources.
我們的診所與政府醫療部門有廣泛的合作，參與各種公共衛生項目和舉措。這些合作使我們能夠提供補貼護理、預防健康篩查、疾病管理項目和社區衛生意識運動。我們與政府的合作確保患者受益於協調、有效的醫療保健提供和公共衛生資源的獲取。
Government Programs Available:
✅ Seasonal Influenza Vaccination | 政府資助季節性流感疫苗接種
✅ Pneumococcal Vaccination for Seniors | 長者肺炎球菌疫苗
✅ Colorectal Cancer Screening | 大腸癌篩查計劃
✅ District Health Centre Programs | 地區康健中心計劃
All services are FREE for eligible residents!

Yes, beyond our clinical consultation services, we also offer carefully selected wellness products and health items to support your overall health and well-being. These products complement our medical services and are recommended based on individual patient needs and health conditions. Speak with our staff or doctor during your consultation to learn about the wellness options available for your specific health goals.
是的，除了我們的臨床諮詢服務外，我們還提供精心挑選的保健產品和健康用品，以支持您的整體健康和幸福。這些產品補充我們的醫療服務，並根據個人患者需求和健康狀況推薦。在您的諮詢期間，請與我們的員工或醫生談話，了解適合您特定健康目標的保健選項。
About Care For All Integrated Medical Centre
全家醫務綜合醫療中心
Care For All - Dedicated to You | 全家醫務 盡心為你
📍 Location  : Shop B015, G/F, Ching Long Shopping Centre
Kai Tak, Kowloon
啟德晴朗商場地下B015號鋪
🕐 HoursMon-Fri: 8:30 AM - 9:00 PM
Sat-Sun: 8:30 AM - 6:00 PM
週一至週五：上午8:30 - 晚上9:00
週六和週日：上午8:30 - 晚上6:00
📞 ContactWhatsApp: +852-9232 7056
Phone: +852-2336 8018
Email: info@careforallmedical.com
🌐 OnlineWebsite: www.careforallmedical.com
Facebook: facebook.com/careforall.medical
Instagram: instagram.com/careforall_medical