求診準備Preparing for your visit

不是所有檢查都需要禁食，請先確認飲食、飲水及用藥指示。請告知懷孕、抗凝血藥、過敏或曾暈針；不要自行停藥。樣本容器、採集及送達要求須按該檢查確認。Not every test requires fasting. Confirm eating, drinking and medicine instructions. Mention pregnancy, anticoagulants, allergies or previous fainting; do not stop medicines yourself. Confirm the specific container, collection and delivery requirements.

可使用信用卡、電子支付及現金；醫療保險卡、醫療券、共付額及預先批核須按服務及個別計劃確認。報告、證明及覆診可能另行收費，請於服務前查詢。Credit cards, electronic payments and cash are accepted. Confirm medical-card and voucher eligibility, co-payments and prior authorisation for the service and plan. Reports, certificates and reviews may carry separate charges; enquire before the service.

本中心接受多數醫療保險計劃，須經診所及保險公司最後確認。如持有 AXA 安盛、Cigna 信諾、Prudential 保誠或 Bupa 保柏等公司的保單，請先向診所及保險公司核對該計劃是否適用。預約時請提供保險公司、計劃名稱及所需服務，以便核對適用診所及醫護人員。保障範圍、直接結算、共付額、轉介信及預先批核須按個別計劃確認；並非上述公司的所有保單均適用。We accept most medical insurance plans, subject to final confirmation and approval by the clinic and insurer. If you hold a policy with AXA, Cigna, Prudential, Bupa or another insurer, first confirm with the clinic and insurer whether your plan is accepted. When booking, give your insurer, plan name and required service so we can check the applicable clinic and professional. Coverage, direct billing, co-payments, referrals and prior authorisation depend on the individual plan; not every policy from these insurers is accepted.

如需輪椅路線、陪診或語言協助，請預約時通知診所。兒童由照顧者陪診或家人代領文件時，請先確認同意及授權要求。Tell the clinic when booking if wheelchair-route guidance, a companion or language support is needed. Confirm consent and authorisation arrangements for a child’s carer or a relative collecting documents.

請先聯絡安排檢查的診所，確認報告是否已備妥，並安排領取及醫生解釋結果。親身領取請帶備身份證明及診所要求的資料；由他人代領時，請先確認授權書及雙方身份核實要求。如需要電子副本、郵寄或其他交付方式，請先向診所查詢可否安排、身份核實程序及相關費用。不同檢查的報告時間不一；如超過約定時間仍未收到通知，請主動聯絡診所。沒有收到通知不代表結果正常。Contact the clinic that arranged your test to check whether the report is ready and arrange collection and an explanation of the results. For collection in person, bring identification and any details requested by the clinic. If someone collects on your behalf, first confirm the authorisation and identity checks required for both people. For an electronic copy, post or another delivery method, ask the clinic about availability, identity verification and any fees. Turnaround times vary; contact the clinic if the agreed time has passed. No notification does not mean normal results.